Clients

"better processes and better outcomes"

 

This is a partial list of clients:

~The Carter Center

~Romania

~Crimea

~Pearson International Peacekeeping Training Centre

~Center Of Excellence In Disaster Management And Humanitarian Assistance For The Asia-Pacific

~Bosnia

~Royal Canadian Mounted Police (UNCIVPOL)

~Assembly of First Nations and Indian and Northern Affairs Canada

~Revenue Canada

~Mining Industry of Canada and Department of Natural Resources

~Citizen and Immigration Canada

~Cable Television Standards Council

~Industry Canada

~Agriculture and Agrifoods Canada

~Reconciliation Process Implementation Committee

~Nortel

~Maclean's Magazine/CTV

~City of Ottawa

~Canadian International Institute of Applied Negotiation

~UN International Colloquium on Post-Conflict Reconstruction Strategies

~Department of Indian Affairs and Northern Development

~The Network: Interaction for Conflict Resolution

~UVic/Institute for Public Administrators in Canada conference on Decision-making for the '90s

~Law Society of Upper Canada

~Canadian Healthy Communities Project

~Canadian Institute for International Peace and Security

~Bureau for Management Consultants

~National Associations Active in Criminal Justice

~Manitoba Society of Criminology

~Ontario Association of Community Service Orders Program

~Canadian Criminal Justice Association

---

 

The Carter Center

Ben Hoffman directed violence prevention, mediation, and post conflict reconciliation efforts through The Carter Center's Conflict Resolution Program, its International Council for Conflict Resolution, and in conjunction with the Democracy, Global Development, and Americas Programs. Cases included: Ecuador, East Timor, Guyana, Venezuela, Sudan, Uganda, Zambia, Mozambique, Liberia, and Aceh, Indonesia. As Chair of the Center's Sudan Task Force, working closely with President Carter, Ben has led an intensive set of initiatives directed at US peace policy, peace process design, and capacity-building for the GOS and SPLM. Responsible for assisting Sudan and Uganda to implement the 1999 Nairobi Agreement, Ben engaged the GOU and Joseph Kony/LRA with the goal of peace talks in Uganda; mediated numerous bilateral meetings of political, humanitarian and security representatives; and supervised diplomatic and field staff responsible for repatriating abducted child soldiers.

return to top of page

Romania

In efforts to develop conflict resolution capacity building in Romania, Ben Hoffman through his involvement with the Canadian International Institute of Applied Negotiation (CIIAN) worked in partnership with the Foundation for Democratic Change (FDC), based in Bucharest, Romania, to promote conflict resolution in Romania. Some of these Peacebuilding initiatives included:

• Organized a Round Table for participants from the academic, governmental, institutional and NGO communities to discuss their experience in conflict management in order to gain greater insight into conflict management techniques and their current and potential use in internal conflict resolution in an Eastern European Society.
• Worked to develop a five-year plan to establish a conflict resolution training centre in Romania to promote to the growth of Romanian civil society.
• Delivered the first interest based conflict resolution seminar in Romania.
• Supported efforts to support the introduction of legislation on mediation.

return to top of page

Crimea

Ben worked in partnership with the International Renaissance Foundation (IRF), a Ukrainian NGO concerned with the peaceful resettlement of the Crimean Tatars and other deported people in the Crimea. CIIAN-IRF initiatives received financial support from the Association of Universities and Colleges Canada (AUCC) and the Soros Foundation. Work included:

• conduct a fact finding mission at the request of the IRF to assess a proposal which had been developed by a team of experts. The mandate was to develop a more comprehensive response, including options for preventive peacebuilding. As a result, CIIAN and the Centre for Eastern European Studies (CERAS), Carleton University proposed a number of initiatives at the strategic, community and international levels. A number of activities to promote awareness of and financial, political and moral support for peaceful integration were also explored.
• In partnership with The Institute of Central/Eastern European and Russian Area Studies (CERAS), Carleton University held a one-day seminar concerning Ukraine's Democratic Development. CIIAN and CERAS invited colleagues from Ukraine to speak about the transitional and development efforts of formerly exiled peoples who are returning to the Crimea Peninsula with the end of the former Soviet Union. Forty people involved in conflict resolution and development efforts in Ukraine attended the seminar, including representatives from NGOs and government agencies. Ambassadors and First and Second Secretaries from seven embassies, Austria, Hungary, Poland, Romania, Turkey, Soviet Union and Ukraine were also in attendance. Three panels made presentations on Conflict Resolution and the Crimea; Cultural Elements; and Inter Cultural Tolerance in the Crimea
• In Simferpol, Crimea (Ukraine) as part of CIIAN's continuing partnership with the IRF. Ben Hoffman conducted two workshops: "Negotiation and Conflict Resolution" for NGO's; and "Applying Conflict Analysis Techniques to Journalism" for journalists.

return to top of page

Ben worked with the Pearson International Peacekeeping Training Centre; Center Of Excellence In Disaster Management And Humanitarian Assistance For The Asia-Pacific to deliver training courses some of which included:

• "Negotiating And Mediating In A Disaster Context" &
• "Negotiation And Mediation Skills For Complex Humanitarian Emergencies"

The courses were designed to give participants negotiation and mediation skills in complex humanitarian emergency situations and operations other than war after understanding the relevant theories which inform them. For the University of Hawaii Ben designed, developed and delivered specialized conflict resolution courses for "Operations Other Than War".

return to top of page

Bosnia

Ben designed, developed and delivered a course in mediation and negotiation entitled Peacekeeping Readiness Program. The course was delivered to high ranking members of the force who were leaving for Bosnia.

Identified in-country representatives from all sides of the conflict who would best assist the community in reconciliation if trained and supported by Hoffman.

return to top of page

Royal Canadian Mounted Police (UNCIVPOL)

Trained members who were going to be working out-of-country in negotiation and mediation techniques.

return to top of page

Assembly of First Nations and Indian and Northern Affairs Canada

• Ben Hoffman reviewed and evaluated AFN/INAC Joint Initiative for Policy Development. The review was carried out as a four-fold methodology including: Document Review; Key Interviews; Surveys and Data Analysis.
• Reviewed previous Indian Claims Commission and worked with key stakeholders to design an effective body
• Provided a comprehensive independent review of the Indian Claims Commission
• Designed and conducted study to develop practical applications of ADR in disputes involving aboriginal issues and institutionalize ADR in Specific Claims.

return to top of page

Revenue Canada

Ben developed an interactive computer-based program for learning communication and conflict resolution strategies and skills for Revenue Canada, Office of Conflict Management.

return to top of page

Mining Industry of Canada and Department of Natural Resources

For the Mining Industry of Canada and Dept. of Natural Resources Ben designed a "regulatory negotiation"called Whitehorse Mining Initiative.

Facilitated an "environmental table", which included First Nations, mining industry caucus, environmental and governmental representatives.

return to top of page

Citizen and Immigration Canada

Ben Hoffman mediated a multi-party; multi-issue dispute to help revise and restore working relations.

return to top of page

Cable Television Standards Council

• Dr. Hoffman designed and developed a national mediation service including a handbook on standards for mediation within the Council.
• Trained members of Cable television and Canadian Radio-television Standards Council.
• Provided Mediator in Residence function to Cable Television.
• Produced a 15 minute videotape for the Council entitled "Mediating Cable Television Disputes".

return to top of page

Industry Canada

Ben facilitated a Joint Commission Developing Legislation on the Privacy Act.

return to top of page

Agriculture and Agrifoods Canada

Ben Hoffman designed a process for change followed by the facilitation of Division members to redesign their mandate, lines of Business, organizational structures and work procedures.

return to top of page

Reconciliation Process Implementation Committee ~ Government of Ontario; St. Joseph's Training School; St. John's Training School; The Brothers of the Christian Schools of Ottawa; the Catholic Archdioceses of Ottawa and Toronto (Helpline Reconciliation Model Agreement)

• Dr. Hoffman was the negotiation-mediation-process advisor.
• Author of negotiation tool (An Analysis of St. Joseph's and St. John's Survivors of Child Abuse Survey and Assessment of Needs).
• Co-author of descriptive report (The Vision to Reconcile; Process Report on the Helpline Reconciliation Model Agreement).
• Recorder - The Search for Healing. Reconciliation and the Promise of Prevention. The Recorder's Report Concerning Physical and Sexual Abuse at St. Joseph's and St. John's Training School for Boys.

return to top of page

Nortel

Ben Hoffman designed and provided a comprehensive diagnostic and evaluative intervention to facilitate the design of new concurrent engineering process to increase competitiveness.

return to top of page

Maclean's Magazine/CTV

Dr. Hoffman led a team which conducted a consensus seeking exercise on the national deficit with 12 "ordinary" Canadians. The process was broadcast on an hour long TV documentary and an issue of MacLean's Magazine.

return to top of page

City of Ottawa

• Ben was appointed to conduct stakeholder meetings to determine if there was willingness to settle a dispute.
• Designed and delivered a process for approximately 400 stakeholder groups and citizens to resolve issues on the City's vision for the future of the core of Ottawa.
  

return to top of page

"Disputing Along the Power Axis". Occasional paper. Published by Canadian International Institute of Applied Negotiation, Ottawa, 1996.

return to top of page

"Post-Conflict Reconstruction: Key Concepts, Principle Components and Capabilities". Co-authored with Dr. Sultan Barakat for the UN International Colloquium on Post-Conflict Reconstruction Strategies. Austria, 1995.

return to top of page

"The Limits of Consensus Processes in Public Disputes in a Parliamentary Democracy". Interaction, Spring, 1992. Published by The Network: Interaction for Conflict Resolution.

return to top of page

"Preparing Your Workplace for Consensus Approaches". Published in Forum and presented at the UVic/Institute for Public Administrators in Canada conference on Decision-making for the '90s, April, 1992.

return to top of page

"The Use of Alternative Dispute Resolution in Specific Claims: A Preliminary Study." Prepared for the Department of Indian Affairs and Northern Development, September, 1991.

return to top of page

"Mediating Multi-Party, Multi-Issue Disputes". A paper prepared for the Law Society of Upper Canada. 1991.

return to top of page

"Toward the Rule of Legitimacy". Article for Challenges/Change, September 1990, Volume 2, Number 3. A publication of the Canadian Healthy Communities Project.

return to top of page

"An Analytical Survey of International Conflict Resolution". Prepared for the Canadian Institute for International Peace and Security. 1989.

return to top of page

"Negotiation Literature Review". Bureau for Management Consultants, Ottawa. 1989.

return to top of page

"Towards A Social Responsibility Approach to Criminal Justice". Co-author of a position paper advocating restorative and reparative justice, produced by National Associations Active in Criminal Justice. 1987.

return to top of page

"Mediation: Challenge for the 80's". Paper presented to the Manitoba Society of Criminology. 1986.

return to top of page

"Teaching Non-Violence in Correctional Settings". Paper presented to the Ontario Association of Community Service Orders Program. 1986.

return to top of page

"Will Crime Prevention Move Beyond Target Hardening?" Canadian Criminal Justice Association. Justice Report. 1986.

return to top of page

For more information about our services please email us at:
info@newmathforhumanity.com